We have been using online booking for 4 months! The integration of online booking into our daily practice has been overwhelmingly positive. We appreciate the feedback our patients have given us to continue to improve this process. Along the way we have noted a few hiccups that we have outlined below so we can continue to use online booking in an effective way. Please remember to select the CORRECT APPOINTMENT TYPE when booking online. This allows the correct amount of time and preparation for your appointment. There are appointments each day for online booking and for booking via telephone. If you do not see a time that works for you or if the online booking system is full for the day please call our front staff to inquire.
Here are a few more specific examples:
Thank you for your excitement and ongoing use of our online booking system. We appreciate your patience and support as we continue to work towards excellent access always.
The concept will remain the same, if you require an appointment with your physician please take note of the days they are in office. To book an appointment slot online you will require your health card, and a reason for your visit (see above update). If appointments are scheduled inappropriately, or if we require more information, our administration team will reach out to you by telephone. Please note that online booking is for specific appointment types. If you do not find your appointment type in the online booking system call the office to inquire about an appointment. Same Day appointments will be available to book online from 4:00 am - 1 pm daily. If there are no online appointments available please call the office.
Appointments for Mental Health and Well Baby checks require forms to be completed prior to your appointment. You will receive them electronically prior to your appointment.
Please note, online booking will only be available to patients currently rostered with a physician at the Clarksburg Medical Group.
Did you know - CMG offers pre-booked appointments with our Nurse Practitioner on Monday's & Fridays? If you wish to pre-book an appointment with our Nurse Practitioner please call the office at 519-599-5775 to arrange.
Click the link below to book a same day appointment with your Physician.
It's a new year, and in an effort to become more efficient and provide prompt messaging to our patients, the Clarksburg Medical Group has been introducing email communication to our patients who have previously provided email consent.
If you are interested in receiving emails from your physician regarding test results, appointment requests and general health reminders please contact the office via telephone to learn more.