Best Access Best Care

Dear Valued Patients,

We hope this message finds you well.

As many of you know, we’ve been using an online booking system for appointments for over a year now and we’ve found it to be both user-friendly and effective. To help us serve you better, we kindly ask that, whenever possible, you use the online booking system to schedule your appointments before calling the office. 

Booking link: https://clarksburgmedicalgroup.com/book-an-appointment

If you are unable to find an appointment time online, please don’t hesitate to reach out to our office, and we will be happy to assist you.

If you need to call the office to book an appointment, and you’re asked to leave a voicemail, please be assured that we will return your call in the order it was received. Our goal is to respond to all messages within 20 minutes. We kindly request that you leave a message, as we cannot return calls if no message is left. Additionally, calling multiple times without leaving a message can disrupt our phone lines and prevent other patients from reaching us or leaving voicemails.

In order to return your calls in a timely manner, we ask that you leave a very BRIEF message with just your name , phone number and that you are requesting a same day appointment. 

By utilizing the online booking system, we hope to make it easier for you to schedule your appointments and allow our front staff to focus on more urgent matters.

For non-urgent inquiries, we kindly ask that you contact us after 10:30 AM to ensure we can assist you in a timely manner.

Thank you for your understanding and cooperation. We wish you and your loved ones a safe, healthy, and peaceful holiday season.

Warm regards,
Drs Murphy, Allan and Fauser